Tech Workers at findhelp (Formerly Aunt Bertha) Vote to Certify Union, Join OPEIU Local 1010

Austin, Texas (April 12, 2023) – Tech workers at the public benefit corporation findhelp (formerly Aunt Bertha) voted 95-52 in an election certified by the National Labor Relations Board (NLRB) for their labor union, the findhelp Solidarity Network. The union will now begin forming a bargaining committee and initiate the collective bargaining process.

“Today’s an exciting day for all findhelp employees — our union gives us a seat at the table and provides us a voice in our working conditions," said Leah Norman, community engagement manager and organizing committee member. "Findhelp Solidarity Network looks forward to collaborating with findhelp management to negotiate a contract that fosters our ability to do our best work and support as many people as possible. As the labor movement grows in the tech industry, we are excited to be a part of it!”

The group is composed of employees from across the organization – more than 165 curators, engineers, salespeople, business analysts, production support, customer success and other classifications headquartered in Austin with the majority of employees spread across the country who work daily to modernize America’s social safety net for anyone in need. The findhelp employees join a growing movement of tech workers across the country represented by OPEIU’s Tech Workers Union Local 1010.

“The workers of findhelp have spoken and today we have shown that organized labor has a place at findhelp and in tech," said Keith Young, software engineer and OC member. "I am optimistic we can look forward to a constructive and fruitful bargaining process between the Collective Bargaining Committee and management — the workers of findhelp deserve nothing less.”

Findhelp is the nation’s leading social care network, servicing organizations across all 50 U.S. states, territories, and Puerto Rico by providing technological solutions to connect resources to their communities with dignity and ease. They work closely with an impressive and diverse list of more than 530 clients in government, housing, food and health care. Since 2012, there have been more than 91.3 million searches using findhelp’s data software and more than 20 million users nationwide.

“With this win the findhelp Solidarity Network joins a growing wave of tech workers who are demanding a voice and say in the conditions that affect their workplace and the industry as a whole," said Toy Vano, Local 1010 organizer. "The tech industry touches every facet of our lives, as seen in the work of findhelp, and these workers are leading the charge in ensuring those who make these invaluable tools are treated with dignity and respect. Findhelp workers have long been subject to the whims and decisions made by a handful of people in power at their company, and it’s time to see a redistribution of that power.” 

The Office and Professional Employees International Union (OPEIU), AFL-CIO, represents approximately 100,000 working people throughout the United States and Canada. Representing employees in nonprofit organizations, technology, hospitals, hotels, credit unions, insurance agencies, colleges and universities, administrative offices and more, OPEIU is committed to advancing economic justice for working people no matter their occupation. Professional organizations and guilds affiliated with OPEIU are a diverse group that includes podiatrists, teachers, registered nurses, helicopter pilots and Minor League Baseball umpires. OPEIU is an affiliate of the 12.5 million-member strong AFL-CIO.

ABOUT OPEIU Local 1010
OPEIU’s Tech Workers Union Local 1010 is organizing workers for a better future through collective bargaining in their own workplaces and beyond. Local 1010 is a local union within OPEIU created for and run by tech workers firsthand.

Local 1010 is formed around a core of engineers, community support agents, designers, trust and safety analysts, product managers, salespeople, operations specialists, finance administrators and every other person who makes tech companies run.

Categories: OPEIU News
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​The Office and Professional Employees International Union was chartered in 1945 and​, with more than ​90,000 members, we’re one of the larger unions of the AFL-CIO. OPEIU has locals ​throughout the United States and Canada.

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